In partnership with Shovel Studio, we helped Little Otter, who provides online therapy to thousands of families and introducing new providers had become a bottleneck across teams.
Data integration across teams made onboarding scalable, and provider introductions warm and clear, while Studio Rodrigo's brand system makes every touchpoint professional.
New visitors wanted to know who this person is, what their background is, and how to access their portal without navigating internal tools. Providing this point of contact that can be returned to, as opposed to a phone call or email, lowers anxiety and smooths the start of care.
We created a solution that handles needs of sales, clinical operations, and product teams before it even gets to the families.
Hundreds of providers have been launched with this feature: with an enduring system we made so many great introductions to mental health care.
Provider Bios for Little Otter
In partnership with Shovel Studio, we helped Little Otter, who provides online therapy to thousands of families and introducing new providers had become a bottleneck across teams.
Data integration across teams made onboarding scalable, and provider introductions warm and clear, while Studio Rodrigo's brand system makes every touchpoint professional.
New visitors wanted to know who this person is, what their background is, and how to access their portal without navigating internal tools. Providing this point of contact that can be returned to, as opposed to a phone call or email, lowers anxiety and smooths the start of care.
We created a solution that handles needs of sales, clinical operations, and product teams before it even gets to the families.
Hundreds of providers have been launched with this feature: with an enduring system we made so many great introductions to mental health care.
